Max 60 Privacy Policy — Your Information Is Safe With Us

1. Introduction

Max 60 is one of Bangladesh's most trusted online gaming and entertainment platforms. We believe your privacy is a fundamental right — not a privilege, but our responsibility. This Privacy Policy ("Policy") explains how Max 60 collects, uses, protects, and under what circumstances (if ever) may share your personal information.

This policy applies to the max 60 website, mobile application, and all related services. By registering or using our platform, you agree to this policy.

We understand that you may use multiple platforms and that lengthy legal policies can often be difficult to read. That's why max 60 presents its privacy policy in plain, straightforward language — because you can't be expected to follow what you don't understand.

2. What Information We Collect

Max 60 only collects information that is genuinely necessary to deliver our services effectively. We never ask for excessive or unnecessary data.

A) Information provided at registration

• Full Name (in Bengali or English)
• Date of Birth (for age verification)
• Email Address
• Mobile number (Bangladeshi number)
• Password (stored in encrypted form)
• Residential address

B) Information Required for Verification (KYC)

• National ID (NID) or passport number
• Photo of ID document (for verification purposes only)
• Selfie photo (if required)

C) Financial Transaction Information

• BKash / Nagad / Rocket Number
• Bank account details (for withdrawals)
• Transaction History (amount, date, method)

D) Automatically Collected Information

• IP Address & Device Information
• Browser Type & Version
• Pages visited and time spent on each (session data)
• Login and logout timestamps
• Data from Cookies & Tracking Pixels

3. How Your Information Is Used

We use your information for the following purposes — and only for these purposes:

• Account Management: To create and manage your account, verify logins, and keep your account secure.
• Service Delivery: To enable gameplay, betting, and the claiming and collection of winnings.
• Financial Transaction Processing: To process deposits, withdrawals, and prevent fraudulent activity.
• Customer Support: To resolve your issues and maintain communication with you.
• Legal Compliance: To fulfill applicable legal obligations and ensure responsible gaming.
• Service Improvement: To analyze platform performance and develop new features.
• Promotional Communications: With your consent, to send you offers and promotional updates — which you can withdraw at any time.

4. Data Sharing Policy

Max 60 follows one principle: Your data will never be shared without your consent. However, in certain limited circumstances, information may be shared with third parties:

When Information May Be Shared:

• Payment Processors: To process transactions via bKash, Nagad, or banking services. These third parties operate under their own privacy policies.
• Legal Authorities: In response to lawful requests from Bangladeshi courts or regulatory authorities.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Company Merger: In the event of a company merger or acquisition, the new entity will be bound to protect your information under the terms of this policy.

Situations Where Your Information Will Not Be Shared:

• Advertisers or Marketing Companies
• Data brokers or data analytics companies
• Other gaming platforms
• Without your consent, to any unauthorized party

5. Data Security Measures

Max 60 employs a multi-layered security framework to protect your data. Our technology team remains vigilant at all times to prevent any unauthorized access.

While we maintain the highest security standards, no digital system is 100% immune. If you notice any suspicious activity, please contact our Help Center immediately. In the event of a data breach, we will notify all affected users within 72 hours.

6. Cookie Policy

Cookies are small text files stored in your browser. Max 60 uses the following types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring platform security. These cannot be disabled, as the platform cannot function without them.
• Performance Cookies: To analyze page usage and improve the quality of our services.
• Preference Cookies: To remember your language preferences, display settings, and more.

You can disable non-essential cookies from your browser settings, though some features may not function properly as a result.

7. Your Rights

Max 60 believes users own their data. You have the following rights:

• Right to Access: You may request to know what information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your information for certain purposes.
• Right to Data Portability: You may request your data in a portable format.
• Right to Object: You have the right to object to the processing of your data for specific reasons.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our Help Center. We will do our best to respond within 30 days.

8. Protection of Minors

Max 60 strictly prohibits registration by anyone under the age of 18. We are committed to responsible gaming and take every precaution to protect minors.

• Date of birth is verified at the time of registration.
• Age is confirmed through the KYC process.
• If we detect an account belonging to a minor, it will be suspended immediately and all associated data will be deleted.
• If you become aware of any minor using our platform, please notify us immediately.

9. Policy Changes

Max 60 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

10. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us:

Our privacy team typically responds to your enquiry within 24–72 hours.